On Sunday evening I took my teenage son to Yankee Stadium so he could experience all that The Stadium in The Bronx can offer ( the history, the smells, the garbage etc )
I had bought the tickets months ago from Ticketmaster.com and chose the will-call option. After waiting in line nearly 30 minutes at the window I gave the clerk my ID and confirmation from Ticketmaster.
Of course I asked for the ticket manager and after about 10 minutes I was told to go into the lobby of the Yankees offices. At this point I was waiting for George Constanza to appear.
I did get some dirty looks as both of us were dressed as Boston fans.
The manager could not have been nicer and explained that somehow my tickets had been resold even though he could see that the credit card had been charged and i had a confirmation.
He then gave me 2 seats that were about as close to home plate as possible AND gave me $100 in Yankees dollars to use for concessions including beer. ( $ 8.50 for Coors Light and I thought Fenway was bad )
Sorry it took me a few days to post this but i was having trouble downloading pictures from my phone ( had to get a new USB cable )
So I just want to pass on that the Yankees could not have handled the situation nicer.